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User data

Deletion of your account and data

At Avyro, you stay in control of your data. You can request or perform deletion of your account and associated data at any time.

You stay in control of your account and data.

Sensitive requests may require identity verification.

Requests are processed within a reasonable timeframe.

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1. Deletion from the application

You can delete your account directly from your Avyro space:

  1. Log in to your Avyro account.
  2. Open Settings.
  3. Go to the Account or Security section.
  4. Click Delete my account.
  5. Confirm deletion.
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2. Deleted data

Account deletion results in the permanent deletion of associated data, including:

  • profile information;
  • imported invoices;
  • documents linked to invoices;
  • budgets;
  • reminders;
  • recurring expenses;
  • household or family data, depending on the user’s rights;
  • usage history linked to the account.
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3. Active subscription

If an active subscription is linked to the account, Avyro attempts to cancel it automatically with the payment provider used, including Stripe.

The user is still invited to verify the status of their subscription after account deletion.

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4. Irreversible deletion

Account deletion is final. Once confirmed, deleted data cannot be restored.

Before deleting your account, make sure you have saved any information you want to keep.

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5. Request by email

If you cannot access your account, you can request deletion of your data by email at:

privacy@avyro.ch

Please use the email address associated with your Avyro account so that we can process your request.

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6. Processing time

Deletion requests sent by email are processed within a reasonable timeframe, subject to verification of the requester’s identity and applicable legal obligations.

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7. Contact

For any question about deletion of your data, you can contact us at:

privacy@avyro.ch